Terms & Conditions,
refunds & cancellation policy
Refund Policy
Monthly Subscriptions: You have THIRTY (30) Days from the date of the first original purchase to request a refund for your packaging monthly membership. Any refund request after the THIRTY (30) DAY time limit will not be processed.
Bespoke Services: You have FOURTEEN (14) days from the date of the of the first original purchase or until TWO (2) Days prior to your first appointment depending which is the soonest date to request a refund. Any request after the FOURTEEN (14) Days or the TWO (2) Days time limit will not be processed.
The Packaging Academy/membership Cancellation Policy for monthly membership only.
All members have the right to cancel at any time without limitation. Members need to inform Packaging Oracle (part of Haulwen Ltd) in writing giving 14 days notice. A calculation of services delivered to date will be conducted, there will be no refund for any services not used by the client, any outstanding charges will be submitted to the client within 14 days of receipt of cancellation and outstanding payment paid within 14 days.
Once you have done that your account will be closed immediately and you will no longer be charged.
If you have any questions, you can get in touch at haulwen@packagingoracle.com
Bespoke Services Cancellation Policy
Except where specifically stated in the bespoke service offering, you have FOURTEEN (14) days from the date of the of the first original purchase or until TWO (2) Days prior to your first appointment depending which is the soonest date to request the cancellation the bespoke service. Any request after the FOURTEEN (14) Days or the TWO (2) Days time limit will not be processed.
Bespoke Service Policy
Unless otherwise stated within the T&C's of the Bespoke Service Offering, all prepaid services must be utilised fully within 12 months of the first original purchase date.
Additional costs, such as travel, accommodation, subsistence, stationery, etc. will be invoiced at cost and paid within the timings agreed in the specific T&C's for the Bespoke Service being offered.
Membership Service Policy
Unless otherwise stated within the T&C's of the Membership Service offering, all prepaid services must be utilised fully within 12 months of the first original purchase date.
Additional costs not covered within the specific plan such as extra days, travel, accommodation, subsistence, stationery, etc. will be invoiced at cost and paid within the 14 days as agreed in the specific T&C's for the Membership Service being offered.
TERMS OF USE FOR PARTICIPATION IN AND POSTING IN THE PACKAGING CLUB & the PACKAGING ACADEMY FACEBOOK GROUP's
The purpose of the Packaging Club (PC) and the Packaging Academy Facebook Group (“Facebook Group”) is to provide an engaging forum to share information, inspiration and support for people around packaging. All users of the Facebook Group (“Users”) are encouraged to participate in online discussions and forums of the Facebook Group. These Terms of Use are intended to help Facebook Group Users understand and differentiate between suitable and inappropriate use of the Facebook Group and to define best practices for participation in the Facebook Group.
The Terms of Use are an agreement between the Packaging Club, the Packaging Academy and the User. By accessing, browsing, or using this service, User agrees to be bound by these terms.
NOTE: Where reference is made to the Packaging Oracle this is part of Haulwen Ltd.
RULES AND RESTRICTIONS ON SUBMISSIONS
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Users should exercise common sense and courtesy in submitting comments or materials for posting on the Facebook Group (“Submissions”). Inappropriate Submissions would include, for example, comments or materials that:
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make false or defamatory statements about others;
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are obscene, vulgar, abusive, hateful or threatening;
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harass or discriminate on the basis of race, religion, nationality, ethnicity, gender, sexual preference or other factors;
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are invasive of the privacy rights of others (e.g., by including addresses, phone numbers or other personal information about third persons without their consent.)
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Submissions may not include content or materials that violate the copyrights, trademark rights or other intellectual property rights of third parties.
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Submissions may not contain unauthorised disclosures of proprietary or confidential information.
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Users may not use the Facebook Group in a manner or for a purpose that could violate all relevant antitrust laws. For example, the Facebook Group may not be used to communicate with competitors about prices, discounts, market shares, sales territories, or other terms or conditions of trade.
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Users may not use the Facebook Group to promote or provide instructional information about illegal activities or for any purpose that may be illegal.
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Users may not use or attempt to use the Facebook Group for commercial purposes. Submissions may not include advertisements for goods or services, solicitations, “spam”, chain letters, surveys, pyramid schemes or the like.
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Submissions may not include false or misleading representations of affiliation with any other person or entity. A User may not employ false identifiers to impersonate any person or entity or to misrepresent or disguise the true origin of any content.
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THE PC /THE PACKAGING ACADEMY's RIGHT TO MONITOR AND ADMINISTER THE FACEBOOK GROUP
PC/the PACKAGING academy reserves the right to monitor and administer the Facebook Group and, in their sole discretion, to remove any content posted to the Facebook Group. We also reserve the right to disallow the use of any particular screen name or e-mail address or to terminate any User’s posting privileges at any time, including individual and group postings.
COMPLIANCE WITH FACEBOOK TERMS AND CONDITIONS
Users must comply with the terms identified in the Facebook User Agreement found at http://www.facebook.com/#!/terms.php.
OWNERSHIP OF THE FACEBOOK GROUP AND ITS CONTENTS AND ASSOCIATED TRADEMARKS
All postings originated by the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY and published on the Facebook Group are protected by copyright and owned by Haulwen Ltd. Except as permitted under UK Copyright laws, the Facebook Group and its contents may not be copied, reproduced, republished or sold, posted, transmitted, distributed, modified, or used for the creation of derivative works without the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY prior written consent.
PACKAGING ORACLE/PC/THE PACKAGING ACADEMY does not claim ownership of or copyrights in User Submissions. User understands that Submissions are not confidential and the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY will be free (without compensation to User) to use or disseminate such Submissions on an unrestricted basis for any purpose, so long as such use is within the terms of the Facebook User Agreement. User agrees that Submissions may be published, displayed, copied, distributed, downloaded, or transmitted by the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY or other Facebook Group participants, and User grants the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY and all other users of the Facebook Group an irrevocable, unrestricted, perpetual, worldwide, royalty-free license to use, copy, reproduce, display, publish, distribute, transmit, adapt, modify or use for the creation of derivative works (including in digital form) such Submissions, subject to any applicable restrictions in the Facebook User Agreement.
All Trademarks owned by the PACKAGING ORACLE/PC/THE PACKAGING ACADEMYand published on the Facebook Group are the property of the Haulwen Ltd.
DISCLAIMERS
THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY MAKE NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY OR SUFFICIENCY OF THE INFORMATION POSTED ON THE FACEBOOK GROUP, WHETHER POSTED BY THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY OR ANY THIRD PARTY. THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY MAKE NO WARRANTY THAT THE GROUP, OR ANY COMPUTER, SERVER, DEVICE, SOFTWARE, OR OTHER TECHNOLOGY ASSOCIATED WITH THE GROUP, IS FREE OF VIRUSES, WORMS, OR OTHER ELEMENTS OR CODES THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Postings, including but not limited to comments and replies to discussion topics, are not to be relied on as professional opinions or advice, and postings are not intended to constitute technical, financial or legal guidelines or to supplant individual judgment with respect to particular situations. Postings may not be construed in any way as investment or tax advice and are not intended to be used, and may not be used, by any person for the purpose of avoiding any penalties that may be imposed under the Internal Revenue Code.
The PACKAGING ORACLE/PC/THE PACKAGING ACADEMY does not endorse, approve, recommend, or certify any information, product, process, service or organisation presented or mentioned on the Facebook Group, and information from the Facebook Group should not be referenced in any way to imply such approval or endorsement. ThePACKAGING ORACLE/PC/THE PACKAGING ACADEMY make no representations, warranties, or other commitments whatsoever about any non-MCC websites or third-party resources that may be referenced.
The views expressed in the Facebook Group are those of the individual participants. They do not and should not be construed as representing the views of the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY. While we reserve the right to monitor the Group and remove Submissions or materials it believes are not in conformity with these Terms of Use or in the best interests of the PACKAGING ORACLE/PC/THE PACKAGING ACADEMY and its members, we undertake no obligation to do so.
As a member, you will get access to the private Facebook group, the bundles, the live workshops and other resources we create for the Packaging Academy for as long as you are a paying member. Becoming a member does not give you a download license; therefore you will be unable to download any of the content. It will be available for you when you log in online.
LIMITATIONS OF LIABILITY
NEITHER THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES SHALL BE RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM OR IN ANY WAY RELATING TO (A) THE USE OF OR INABILITY TO USE THE FACEBOOK GROUP (B) ERRORS IN OR OMISSIONS FROM FACEBOOK CONTENT, (C) ANY THIRD PARTY WEB SITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN ANY FACEBOOK CONTENT, (D) THE UNAVAILABILITY OF THE FACEBOOK GROUP, (E) ANY USE OF THE FACEBOOK GROUP OR RELIANCE BY THE USER ON ANY INFORMATION OR CONTENT CONTAINED THEREIN; NOR SHALL THEY BE LIABLE TO USERS OR ANY OTHER PERSON FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY WAY RELATING TO THE FOREGOING, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING.
IN NO EVENT MAY USER BRING ANY CLAIM OR CAUSE OF ACTION AGAINST THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY.
REPRESENTATIONS BY USERS; INDEMNIFICATION
USER IS SOLELY RESPONSIBLE FOR THE CONTENTS OF HIS/HER SUBMISSIONS TO THE FACEBOOK GROUP. USER REPRESENTS THAT HE/SHE HAS ALL RIGHTS NECESSARY TO POST THE INFORMATION, CONTENT OR MATERIALS SUBMITTED TO THE FACEBOOK GROUP WITHOUT VIOLATING THE COPYRIGHTS OR ANY OTHER INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, AND THAT NO SUBMISSION BY THE USER WILL VIOLATE THE LAWS OR THE RIGHTS OF THIRD PERSONS. USER HEREBY INDEMNIFIES AND AGREES TO HOLD HARMLESS THE PACKAGING ORACLE/PC/THE PACKAGING ACADEMY AND ITS DIRECTORS, EMPLOYEES AND REPRESENTATIVES FROM ANY AND ALL CLAIMS ASSERTED AGAINST THEM AND ANY LIABILITY, LOSS, DAMAGE, COSTS OR EXPENSES (INCLUDING REASONABLE LEGAL FEES) INCURRED OR SUFFERED BY THEM IN CONNECTION WITH OR ARISING OUT OF USER’S ACTS OR OMISSIONS OR THE MATERIALS OR INFORMATION USER SUBMITS TO THE FACEBOOK GROUP.
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